Aiello Intelligent Voice Assistant for Hospitality

With our AI, all you need is power and stable Wi-Fi

Why Aiello?

Aiello is a hospitality expert

Increase Staff Efficiency

  • Hotel customisation
  • Integration with existing system
  • Cloud based

Engage Your Guests

  • Immediate response
  • Prioritise guest experience
  • Genuine service

Build Your Database

  • Access to User Data
  • Understand guests needs
  • Customise service

Multiple Languages

  • English
  • Chinese
  • Japanese
  • Dashboard auto translate

With Aiello, we understand the needs and challenges travelers face. Our AI is specifically designed and trained to reflect how guests think, feel, and interact.

Hotel Information

What’s the Wi-Fi password? 

Where and when is breakfast?

Where’s the gym?

When is check-out time?

Housekeeping

Welcome mode

Cleaning & Make up

Request water or fresh towels

Customer complaints and messages

Basic functions

Time

Set alarm

International time

Weather

Instant
Call

Front desk call

Room call

Emergency call

Area Search and Recommendations

Are you still asking the front desk for local recommendations? Time to ask AI! 

Food recommendations

Local restaurants with food menus from all over the world, including eat in, and takeaway

 

Transport Information

Information on local transport, from trains, buses, subways + more

 

Tourist spot recommendations

Tourist areas, scenic areas, and fun places to visit 

Local conveniences

Local shops from convenience, post offices, banks, hairdressers

Back-end Digital Management System

Online service management & back-end data analysis

Web–based

Computer, tablet, mobile phone log in at the same time

Room service instant notification

Two-way interactive push broadcast and leave message

Guest satisfaction survey

4 level of account management access

Dashboard data report

 Task management statistics

 Satisfaction survey

 User usage data

 Average service time

 Intent ranking analysis

 24/7 data exports and task reports

 

VoIP Extension

Supports Android phones,
Improve flexibility
Support room extension calling
Able to set up multiple contact accounts
(exp. Front desk, restaurants etc.)
Connected by WIFI

For any enquiries on our AI solution, or if you would like to book a demo, please use the contact form below