Aiello Intelligent Voice Assistant for Hospitality

With our AI, all you need is power and stable Wi-Fi

Why Aiello?

Aiello is a hospitality expert

With Aiello, we understand the needs and challenges travelers face. Our AI is specifically designed and trained to reflect how guests think, feel, and interact.

Hotel Information

What’s the Wi-Fi password? 

Where and when is breakfast?

Where’s the gym?

When is check-out time?


Welcome mode

Cleaning & Make up

Request water or fresh towels

Customer complaints and messages

Basic functions


Set alarm

International time



Front desk call

Room call

Emergency call

Area Search and Recommendations

Are you still asking the front desk for local recommendations? Time to ask AI! 

Back-end Digital Management System

Online service management & back-end data analysis


Computer, tablet, mobile phone log in at the same time

Room service instant notification

Two-way interactive push broadcast and leave message

Guest satisfaction survey

4 level of account management access

Dashboard data report

 Task management statistics

 Satisfaction survey

 User usage data

 Average service time

 Intent ranking analysis

 24/7 data exports and task reports


VoIP Extension

Supports Android phones,
Improve flexibility

Support room extension calling
Able to set up multiple contact accounts
(exp. Front desk, restaurants etc.)

Connected by WIFI

For any enquiries on our AI solution, or if you would like to book a demo, please use the contact form below